SHIPPING & RETURNS
Shipping Policy
Standard Delivery Service
Transit time: 5 to 7 business days from date of shipment (Monday-Friday, holiday's are not business days)
Delivery provided by: FedEx, DHL, UPS, or USPS
No guaranteed weekend deliveries
Deliveries to Alaska, Hawaii and APO/FFO addresses may take longer (free shipping not available for Hawaii and Alaska)
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Ground orders received before 2 PM EST Monday through Friday typically ship the next day. Orders are not shipped on Saturday or Sunday.
Return & Exchange Policy
We 100% guarantee our products.
You may return most new, unused items within 15 days of delivery for a refund of the product costs. Rarely, a restocking fee may apply. We'll also pay the return shipping costs if the return is a result of our error (for instance, if you received an incorrect or defective item, etc).
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If you received a damaged item, we'll take care of it for you. Please contact us immediately so that we can process a damage claim with the shipping company. If the damage claim is not done in a timely fashion the receiver takes responsibility for the damage.